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Festlio

Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Festlio website at festlio.com (the “Website”), operated by Festlio Events & Entertainment (“we”, “us”, “our”). By accessing or using the Website, you agree to be bound by these Terms.

1. About Festlio

Festlio is an events aggregation platform. We collect, organise, and display publicly available event information from third-party sources to help users discover events happening near them in Australia.

We are not an event organiser, ticketing provider, or venue operator. We do not sell tickets, manage bookings, or have any involvement in the organisation or delivery of the events listed on the Website.

2. Aggregated Content

Third-Party Event Data

The event information displayed on the Website — including event names, dates, times, locations, descriptions, images, and ticket links — is sourced from third-party websites, APIs, and publicly available listings. This information is aggregated and presented for informational purposes only.

No Guarantee of Accuracy

While we make reasonable efforts to keep event information current and accurate, we do not warrant or guarantee the accuracy, completeness, reliability, or timeliness of any event information displayed on the Website. Specifically, we do not guarantee:

  • That an event will take place as listed
  • The accuracy of dates, times, locations, or pricing
  • The availability of tickets or entry
  • The quality, safety, or suitability of any event
  • That links to third-party ticketing or event pages are current or functional

Your Responsibility

You are responsible for verifying all event details directly with the event organiser or official ticketing provider before attending any event or purchasing tickets.

3. No Endorsement

The listing of any event on the Website does not constitute an endorsement, recommendation, or guarantee by Festlio. We do not vet, review, or approve events or event organisers.

4. Third-Party Links & Affiliate Disclosure

The Website contains links to third-party websites, including event organiser sites and ticketing platforms. These links are provided for your convenience only. We have no control over, and accept no responsibility for, the content, privacy policies, or practices of any third-party websites.

Affiliate links: Some outbound links may be affiliate links, meaning Festlio may earn a commission if you complete a transaction on a third-party site. Affiliate relationships do not influence which events are listed or how they are displayed.

5. Intellectual Property

The Website's design, layout, logos, branding, and original written content are owned by or licensed to Festlio Events & Entertainment and are protected by Australian copyright and intellectual property laws. Event information, images, and descriptions sourced from third parties remain the intellectual property of their respective owners.

6. Acceptable Use

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems or interfere with the Website's operation
  • Use automated tools (bots, scrapers) to extract data from the Website without our written permission
  • Introduce malware, viruses, or other harmful code
  • Impersonate any person or entity

7. Limitation of Liability

To the maximum extent permitted by law, we provide the Website and its content on an “as is” and “as available” basis, without warranties of any kind. We are not liable for any loss or damage arising from or in connection with your use of or reliance on event information displayed on the Website.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable consumer protection legislation that cannot be excluded by agreement.

8. Indemnity

You agree to indemnify and hold harmless Festlio Events & Entertainment, its directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, and expenses arising from your use of the Website or your breach of these Terms.

9. Privacy

We collect and handle personal information in accordance with our Privacy Policy. By using the Website, you consent to such collection and handling.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the Website are subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

legal@festlio.com