This program is ideal for the current, or aspiring Associate Unit Manager. Topics will include: . Leadership fundamentals including leading with confidence . Emotional intelligence in action . Communicating with impact . Effective feedback and . Understanding behavioural styles - yourself & others Presented by: Mary Rankin - Director Compass Consulting Services PTY Ltd. Certified Positive Intelligence Mental Fitness Coach & Certified Conversational Intelligence (C-IQ) Coach. RN, ICU Cert, Bachelor Applied Science, Grad Dip Business. Resources will be provided. Please BYO catering.